What devices can I use the HSBC Mobile Banking App on?

Our mobile banking app is available on iPhones and iPads running iOS 13 or higher, but you need to be on iOS 14 or higher to use our latest features.

On Android devices, the app is available on Android 7.0, but you need to be using Android 8.0 or higher to use our latest features.

If you’re using an older operating system, please update it using the settings on your device.

If you can’t use the mobile app, you can ask for a physical Secure Key so you can access online banking. You can do this by calling 03456 002 29003456 002 290 This link will open in a new window or by visiting your local branch. Please allow up to 10 working days for delivery.